ASSiST
AGC
“The Brain Behind Better Projects.”
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The Brain Behind Better Projects
At AGC, we’ve always believed that precision, preparation, and proactive communication are what separate a good installation from a great one.
That’s why we custom built AGC ASSiST, our in-house artificial intelligence platform. A tool designed not to replace our people, but to empower them.
Why We Built It
The signage and large-format industry moves fast. New projects land in our inbox every hour, often with tight deadlines, complex requirements, and multiple attachments. Traditionally, each new request meant a long manual process: sorting through details, organizing files, clarifying scope, and assigning the right project manager.
Even with our experienced team, that step could sometimes take hours, and occasionally, opportunities slipped through the cracks. We knew there had to be a better way.
The 99 Questions Philosophy
Every project we handle starts with the same foundation, our 99 Questions Tool. It’s a system of carefully crafted, experience-driven prompts that ensure every variable is covered before a job even begins: materials, timelines, site access, permits, electrical, and more.
This proactive approach eliminates much of the guesswork and reactive problem-solving that could happen later in the process. By teaching these 99 Questions to AGC ASSiST, we gave our Ai the same brain our coordinators have... one that thinks ahead.
How It Works
When a new project email arrives, AGC ASSiST instantly:
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Monitors the project inbox for new requests.
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Analyzes the email and attachments, comparing them to the 99 Questions framework.
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Identifies what’s clear and what needs clarification.
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Creates a new project entry in our system, pre-filled with all the known details.
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Alerts the project lead, who reviews the information, refines it, and theN communicates directly with our client.
What used to take several hours, days, or risk being missed all together... now only takes minutes from start to finish.
Human + AI = A Smarter Workflow
The key to AGC ASSiST isn’t automation alone, it’s collaboration. Our coordinators still make the decisions, confirm the scope with our partners, and personalize every client interaction.
The Ai simply handles the repetitive groundwork: sorting, extracting, and organizing details so our people can focus on what humans do best... thinking, communicating, and solving problems.
By combining human expertise with Ai precision, we’ve created a system that’s faster, more consistent, and virtually error-proof.
The Results
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Fewer missed projects
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Faster intake turnaround
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Consistent, high-quality communication
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A continuously learning system that improves with every project
And most importantly, our team has more time to build relationships and deliver quality installs... not just manage inboxes.
Continuous Improvement, Always
AGC ASSiST isn’t a one-time innovation, it’s a core part of our culture of CONTINUOUS IMPROVEMENT.
As the system evolves, we’re expanding it into scheduling, vendor matching, and reporting, always keeping people at the center. Because in the end, technology should make good teams great... not replace them.
